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String and Tin Cans Blog

Century Link Work Outage???

Here is another reason why smaller powerful companies like National ComTel will be operaational and offer support when the big provider is unable to.  CenturyLink, the Communications Workers of America (CWA) and the International Brotherhood of Electrical Workers... read more

Traditional Phone v.s. Hosted/Unhosted VoIP

When customers are ready to evolve beyond landline phone services and step into the world of IP voice they must determine whether to keep the VoIP infrastructure onsite or use hosted VoIP and rely on the service provider to supply and manage the solution in the cloud.... read more

Call Forward Not Reachable: A Tip

VoIP Customers,  We wanted to remind everyone about a really useful feature that’s available for free in your National ComTel Voice Pilot account. It’s called “Call Forward Not Reachable.” Basically, if your phone is unreachable for any reason,... read more

Expansion of the Toll Free Number Resource

As we have mentioned before, toll free numbers are in demand by businesses and the current 800, 855, 866, 877, 888 are nearing utilization capacity. SMS/800, Inc. recently completed a forecasting assessment of the utilization of toll-free numbers and determined the... read more

Why I Took Over National ComTel

The other day I was asked why did I do this, why did I take over a communications company. There was a point when the company was going to be sold which meant that all the employees would have probably been let go by the new owner and all the customers would have been... read more

Fewer Toll Free Numbers

As of today May 14th 2012, SMS/800 (the toll free administrator) reported that there are only around 6,890,000 available toll free numbers remaining with the current 800, 855, 866, 877, 888 structure.  This number is steadily declining, thus indicating that businesses... read more

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