by April | Mar 26, 2013
Not only is it important for a provider to communicate with a customer frequently, it may be just as important for the customer to communicate with the provider. Case in point #3. National ComTel had a high end customer dependant on large bandwidth and voice... read more
by April | Mar 11, 2013
Not only is it important for a provider to communicate with a customer frequently, it may be just as important for the customer to communicate with the provider. Case in point #2. National ComTel had a customer that used both a dedicated circuit in conjunction with... read more
by April | Feb 13, 2013
Not only is it important for a provider to communicate with a customer frequently, it may be just as important for the customer to communicate with the provider. Case in point #1. When a customer signed the original service agreement, they had five employees, their... read more
by Todd | Jan 16, 2013
IT decision-makers want stability and solution vision down the road as they consider what they’ll be buying over the next five years. So say the researchers at Ovum – the technology analyst firm – who still have a lot of concerns about the economy in many parts... read more
by Todd | Dec 28, 2012
Growth seen for VoIP and IP communications in 2013 The worldwide market for Voice over Internet Protocol products and services will see a compound annual growth rate of 7.1% for the next three years, according to TechNavio. Cisco Systems predicts that business... read more
by Todd | Dec 18, 2012
One of the most basic building blocks of your communications infrastructure is your business phone service and systems. Your phone service is critical to daily operations and you need it to support changing needs. The right system for your business will provide the... read more
by Todd | Nov 30, 2012
In the modern business landscape, data is at the center of understanding your customer and creating a viable customer relationship. Establishing and keeping that customer’s trust is key to ongoing sales and referrals. How do you balance the desire to use data... read more
by Todd | Nov 21, 2012
… And I need it NOW … I can not tell you how many times a current or new customer has informed us that they are moving to a new location with only a few days notice. As efficient as National ComTel is, you can only move as fast as the slowest... read more
