VoIP stands for “voice over IP (Internet protocol).” Sometimes referred to as “IP telephony,” “voice over broadband (VoBB),” or “Internet phone service,” VoIP describes communication services—voice, fax, voice mail, texting—that travel via the Internet, rather than... read more
Unified Communications (UC) is one of the hottest topics for businesses looking to adopt the latest technologies, but also one of the most difficult to understand. There are approximately “Five Expectations to Have for Making Good UC Decisions” call us to... read more
The number of companies integrating Voice over IP (VoIP) solutions into their business plans has been consistently increasing over the years. While it’s true that not all businesses need VoIP, there are several telltale signs that your company would be better... read more
The Voice over IP (VoIP) market displays strong growth at a 17.5 percent annual growth rate in the United States. New solutions provide your business with many options for changing from a traditional PBX to some form of VoIP, whether it’s an on-premise system or... read more
Networking is a skill, for some it is inherent, for others a necessary task. Take some time and define who and what you are looking for in your network. Every once and a while you will stumble across someone who is amazing on accident. But it is easier to find who... read more
Too many times customers and non-customers alike reach out to us in Emergency Response Mode (ERM) for one reason or another. For some reason, IT, Internet or voice services are simply overlooked until they realize that these most needed services are not operational... read more
Why is it that a business never has the time to do it right, but always has the time and additional money to do it over? Three times again we have had non customers call us in emergency response mode (ERM) after a last minute move or major office change and no... read more
Phone systems are the communications lifeblood of all businesses, but can be limiting in several ways. This is certainly true for legacy telephony, where phone systems were not just expensive but inflexible. They did a great job with telephony service, but created a... read more