Several large telecom providers are reducing services and support for small and medium business.
- One big provider has a new $250.00/mo. minimum for new small businesses.
- One big provider does not value your business and is raising local rates and line charges.
- One big provider is ceasing support for some cloud products.
These basic and necessary communication needs for S&M businesses to operate are being un-serviced by the larger providers unless the business has a minimum dollar amount invoiced. We have learned that one of the large providers has just established a $250.00/mo. minimum, and another provider “has told customers it will end its public cloud in April (2016) to focus instead on its “enterprise-class range of cloud services.” In other words, they do not value the smaller companies…..
Sources: direct email notification, industry newsletter notification 2/16, direct word of mouth.