At face value, VoIP is easy to understand, especially if your primary driver is cost savings. However, there is more than meets the eye to VoIP. With so many VoIP services and solutions to choose from, as well as embarking on a fundamental shift away from legacy telephony, this is a scenario where proper preparation pays off.
We are very well-versed in the challenges for new VoIP adopters and recognize that a major knowledge gap still exists. To that end, we have five key factors you may not have yet considered that will have a major impact on your VoIP implementation. However there will be subtleties depending on your industry and your individual business. We are very aware of that and no one VoIP solution is right for another business even if in the same industry. It is important that your business be interviewed to see what is most important for you to properly operate and be allowed to grow.
Initial Cost 
Back up and Redundancy
Web Portal Access
Features and Functionality
Growth and if Any Additional Costs