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VoIP – 101

VoIP – 101

VoIP stands for “voice over IP (Internet protocol).” Sometimes referred to as “IP telephony,” “voice over broadband (VoBB),” or “Internet phone service,” VoIP describes communication services—voice, fax, voice mail, texting—that travel via the Internet, rather than...
Unified Communications

Unified Communications

Unified Communications (UC) is one of the hottest topics for businesses looking to adopt the latest technologies, but also one of the most difficult to understand. There are approximately “Five Expectations to Have for Making Good UC Decisions” call us to...
The Sixth Sense in VoIP

The Sixth Sense in VoIP

The number of companies integrating Voice over IP (VoIP) solutions into their business plans has been consistently increasing over the years. While it’s true that not all businesses need VoIP, there are several telltale signs that your company would be better...
Remote VoIP Offices and Employees

Remote VoIP Offices and Employees

The Voice over IP (VoIP) market displays strong growth at a 17.5 percent annual growth rate in the United States. New solutions provide your business with many options for changing from a traditional PBX to some form of VoIP, whether it’s an on-premise system or...

Proactive Planning v.s. Emergency Response Mode

Too many times customers and non-customers alike reach out to us in Emergency Response Mode (ERM) for one reason or another.  For some reason, IT, Internet or voice services are simply overlooked until they realize that these most needed services are not operational...