As a business owner, office manager or other C-level decision maker, who would you rather have to support your business? A large impersonal provider or a businesses partner provider and why? Size should not be a determining factor, but rather personal, professional support. A business who is there to support your business, be there for your questions and concerns, one that you can appreciate for what they can do for you. You get what you pay for, whether that is a cheep rate with poor support, or a little extra with a company that actually works for and represents you and your business.
Business partner providers will usually have domestic support staff, personnel who will go out of their way for you because you are going to know their name. If you succeed and grow, so does the provider, that is a vested interest with skin in the game.
Benefits of a partner:
1. Vested interest in your success
2. Available for you to bounce questions and ideas off of at no charge
3. Personal attention and service
4. A team that you can go to
5. Available when you call
6. Domestic local support
Benefits of a provider:
1. Might have lower rate?
2. Larger company for what?
3. Longer wait for a rep
4. Just another rep who does not know you