As many business owners, office managers and accountants are aware; nearly every big provider requires you to sign an agreement for their voice and Internet services. Most of those are three year terms, AND it is nearly impossible to get out of those! Unless you can consistently prove that their service and support bites, that the provider is unable to assist you, and you cannot get a proper resolution in their time frame. You have to do the work, you have to prove they are incompetent, you have to suffer for the remainder of the agreement.
There is good news though! There is a powerful customer oriented company who has a monthly agreement for their Toll Free, Fax2Mail services, and a yearly agreement for their VoIP business services. That should bring much relief and confidence to S&M businesses in knowing that there is a quick out if the service and support is not allowing you to communicate efficiently.
If you are in need of this customer oriented, national, professional provider of twenty plus years, you may reach them at 800-987-0100.
