An Internet Protocol (IP)-based phone system is much more than a few new phones plugged into your network. It transforms your phone system into a next-generation communications hub, complete with cutting-edge technologies that let your organization deliver better customer service while cutting costs.
A VoIP phone or “seat” is a computer within itself. If on a proper business VoIP system, your phones can offer you powerful functions and many features that only very costly traditional phones system could offer. But…. you lose the cost of that phone system, you do not have to pay for a certified tech to come out and reprogram a simple change. You yourself have this power and option at your finger tips.
An IP-based phone system piggybacks on your IP-network, connecting to the public-switched telephone network (PSTN) via your Internet connection. There are some caveats on the correct way to install this system, utilize a professional to avoid any headaches down the road with proper planning.
