Robocall mitigation efforts are having an impact, according to new information from Transaction Network Services (TNS). But do consumers feel the difference? Not necessarily—or at least, not yet. ” FYI, As for NCT, we are still experiencing 60% not good calls.”
TNS analyzes more than 1.6 billion calls across carrier networks each day as the basis for its data. The company said that over the past 12 months, total robocall volume was up just slightly: an increase of just 2% from 2020, to 78.9 billion unwanted calls. But from November to December of 2021, unwanted calls saw a sharp drop of 18%, from 6.9 billion to 5.7 billion. That’s not just a month to month drop, it also represents a nearly 20% decrease from the volume of spam and scam calls made a year earlier, during December 2020.
It’s worth noting that June 30 was the Federal Communications Commission’s deadline for major network operators to implement the STIR/SHAKEN framework to authenticate that voice calls are actually coming from the caller ID associated with the call. This still has not been fully implemented.
Robocalls are also down “considerably” from pre-pandemic levels in 2019, TNS said — robocalls were at 106.9 billion in 2019. But when there are still billions upon billions of robocalls coming in, consumers aren’t necessarily feeling any relief. MORE:
Source: RCR Wireless
