Yes, the title was written that way on purpose:
Small to mid-size business can enjoy big and powerful business features from cloud VoIP solutions with little to no upfront spending. From a simple Auto Attendant with a few cell phones, to a full blown and properly designed office with individual voicemail, music/message on hold, after hour call routing or options, etc.
Additional Benefits
Powerful Features
Ease of and personal immediate changeability
Redundancies, with VoIP, Internet and Toll Free numbers when properly designed
Near overnight turn up
Scale ability, up and down
Zero downtime even during power outages and events
Proper planning for each and every individual business is a must, no two offices run or operate the same even if in the same industry. And if you are lucky enough to have a partner who provides the VoIP, IT Management and Internet you may have found a goldmine. There are many options and possible solutions, so work closely with your partner and ask questions.